Shipping Policy

At Ashford Clothing, we strive to provide a seamless and efficient shipping experience for our customers. We understand the importance of receiving your items in a timely manner, and we are committed to delivering your order as quickly as possible.

Shipping Methods

We offer various shipping methods to cater to your specific needs. Whether you prefer standard shipping or expedited delivery, we have options available to ensure your order reaches you in a timely manner.

Shipping Rates

Our shipping rates are calculated based on the weight and destination of your order. We aim to provide competitive shipping rates to offer you the best value for your money.

Processing Time

Once your order is placed, our dedicated team works diligently to process and prepare your items for shipment. Our products are handmade and require 2-3 business days to be prepared according to your size and requirements.

Estimated Delivery Time

The estimated delivery time for your order depends on the shipping method selected and the destination. Standard shipping typically takes 5-7 business days, while expedited shipping can deliver your order within 2-3 business days.

Tracking Your Order

We provide tracking information for all orders, allowing you to monitor the progress of your shipment. Once your order is shipped, you will receive a tracking number via email, which you can use to track your package.

International Shipping

We offer international shipping to select countries. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient. The exact fees and regulations vary by country, so we recommend checking with your local customs office for more information.

Shipping Restrictions

While we strive to offer shipping services to as many locations as possible, there may be certain restrictions due to legal or logistical reasons. If we are unable to ship to your location, we will notify you promptly and provide assistance in finding an alternative solution.

Lost or Damaged Packages

In the rare event that your package is lost or damaged during transit, please contact our customer care team immediately. We will work with the shipping carrier to resolve the issue and ensure you receive a satisfactory resolution.

Contact Us

If you have any questions or concerns regarding our shipping policy, please feel free to reach out to our customer care team. We are here to assist you and provide any necessary support.